- Mon - Fri 07:00 AM - 05:30 PM
- Sat - Sun Closed
Personal care you won’t find at a dealership.
ER Autocare is for the customers that know what they want: Masterful work and impeccable service at a fair price.
ER Autocare is all of the above and more. We gain your trust through our actions and quality of care. You know you will be getting a top-of-class experience when you choose ER Autocare.
We value being prominent members of our communities. Each and every ER Autocare location is the community-based Auto Care company that is synonymous with quality, integrity and luxury.
We gain the trust of our clientele through our actions and quality of care. Every client knows they will be getting a top-of-class experience when they choose us at ER Autocare.
ER Autocare was founded by Ray Raber as a part time job after moving his family to Columbus from Apple Creek, Ohio in July of 2007. Initially they repaired anything from cars & lawn mowers to tractors, semi’s and combines. The business grew quickly on word of mouth advertising and by September 2008 it was busy enough that his son Eric joined the business as a technician.
Eric had worked several jobs from 2007-2008 that included being a technician for a local Ford dealership & a trucking company as well as a laborer for a concrete crew, so he was glad for the opportunity to work with his Dad doing what they both loved, fixing cars! By September 2012 they had outgrown the small farm shop they were in so they moved to a different location 1 mile away and business doubled by the end of 2013! Ray’s youngest child, Brent joined the team as their first service advisor the day he completed high school in 2013.
The business was growing rapidly and needed full-time management so in 2016 Eric moved into a full-time management role and focused all his time on improving shop operations. After mastering the art of running a shop, Eric started considering growth strategies for the future but Ray wasn’t interested in growing the shop because he wanted to stick with what he always loved doing, fixing cars!
In 2018, Eric purchased the business from Ray and began a growth phase to set up the business for additional locations which included promoting his brother Brent, to the store manager position. After a lot of market research, a property for a 2nd location was identified and The 2nd store was opened on March 1st, 2021 in Upper Arlington.
Since then, we have grown exponentially into 4 locations in 2023, with more growth planned for 2024.
Beautiful clean shop and great service. They fit me in to repair my tire. I was in and out in no time. Very polite. I could tell based on their interactions with me as well as others in the shop they are committed to excellent customer service. I will be going there for all my automotive needs going forward
I thought I had a major issue with my jeep and the dealership was booked out for weeks. ER Auto let me drop my car off the same night I called them. I ended up only needing an oil change. They didn’t even charge for the time they took to diagnose the problem. My car has been running smoothly ever since. Much appreciated!
Had a good experience there recently when I took a tire in to have repaired. The waiting area was nice and clean and inviting. Workers were very friendly and professional. My sister, who has memory issues, was with me and she was impressed that Ray came out to say hello while we were waiting on the tire to be repaired.
I have used ER Autocare for all my car’s and other family members needs. Would highly recommend their services. You can trust their work and know it’s done right. Outstanding customer service. Completely satisfied with their workmanship. Loyal customer for life.
Engine light came on so I dropped my car and left key in night box. They were quick to diagnose and replace parts that next day. My car is a 2005 and I rely on ER to keep it in good shape.
They're friendly and professional. It was refreshing how neat and clean the waiting area and the restroom were. This was my second time doing oil change here; I will definitely use them again.
They got me in quickly, got me a Lyft home while car was being repaired. Replaced battery and alternator. Also had to do oil change because my last one from another place left it leaking (didn't replace necessary seal.) I was also able to safely pick it up after-hours, which I appreciated, so I was able to miss rush hour traffic.
The office staff is very professional. Got me in and out in a timely manner with my a/c blowing ice cold. I would recommend this shop to anyone in need of automotive repairs. Noah and Chris did an amazing job of educating me on what was wrong with my vehicle. I will definitely be back.
I'm BEYOND thrilled with ER Autocare of Dublin. I've taken my vehicle to them twice now and have found them to be trustworthy and reasonably priced. I honestly don't plan to take my car anywhere else going forward. Very thankful for them!