Hours: Mon–Fri 7:00 AM–5:30 PMAuto repair and maintenance for drivers in Plain City, Polaris, Sawmill Road in Dublin and Upper Arlington.
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Suspension, Shocks & Struts Repair in Columbus, OH

A bouncy ride, clunks over bumps or a car that dips when braking usually means suspension wear. We inspect and repair suspensions at all four ER Autocare shops.

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Wide view of an ER Autocare service bay with cars on Rotary lifts.

Signs of suspension wear

  • Bouncing after bumpsWorn shocks or struts let the car keep bouncing instead of settling.
  • Nose dive when brakingThe front end dipping hard under braking can mean worn front struts.
  • Clunks or knocksWorn sway bar links, ball joints or bushings often knock over bumps.
  • Drifting in turnsThe body leaning or the car feeling loose in corners points to worn components.
  • Uneven tire wearCupping or scalloped wear on the tread is a classic sign of worn shocks.
  • Fluid on a shock or strutAn oily shock body usually means the shock has started to leak and lose damping.

What your suspension does

The suspension keeps your tires pressed to the road and the ride under control. Springs carry the weight of the car, while shocks and struts control how quickly the springs compress and rebound. Control arms, ball joints, bushings and sway bar links hold the wheels in position.

When these parts wear, the car does not just ride rougher. Stopping distances get longer, the car is harder to control in an emergency maneuver, and tires wear out faster.

Suspension parts we inspect and repair

  • Shocks and struts
  • Coil springs and strut mounts
  • Control arms and bushings
  • Ball joints
  • Sway bar links and bushings
  • Tie rod ends and steering components

Ohio roads are hard on suspensions

Freeze-thaw cycles open up potholes every spring, and a hard hit can bend components or knock the alignment out. Road salt also corrodes springs, links and mounting hardware over time.

After a big pothole impact, or when the car starts to drift or pull, an inspection and an alignment check catch damage before it wears out your tires.

Suspension repair at all four shops

Suspension repair and shock and strut replacement are available at all four ER Autocare shops in Plain City, Polaris, Sawmill Road in Dublin and Upper Arlington. We explain what we find and give you an estimate before any work begins. Covered repairs are backed by our 3-year/36,000-mile warranty.

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Frequently asked questions

How do I know if my shocks or struts are worn?

Common signs are bouncing after bumps, the nose diving when braking, leaning in turns, cupped tire wear and oil on the shock body.

Do I need an alignment after suspension work?

Often yes. Replacing struts, control arms or tie rods changes the wheel angles, so an alignment is usually recommended afterward.

Are worn shocks a safety issue?

Yes. Worn shocks and struts can increase stopping distance and reduce control, especially on rough or wet roads.

Do you work on trucks and SUVs?

Yes. We service suspensions on cars, SUVs and trucks of all makes.

Real experiences. Real drivers.

Trusted with the miles that matter.

Hear from drivers who have trusted ER Autocare with their vehicles.

4.6
2200+ Google reviews
★★★★★Google review ·

“Been with them for the last five years. They're reliable and know exactly what I need to be done. Communication was always good.”

Yee Lin N.ER Autocare · Sawmill
★★★★★Google review ·

“Came in for a walk in and they got my hood latch fixed the next day for a fair price. Highly recommend.”

Collin A.ER Autocare · Polaris
★★★★★Google review ·

“Another excellent service at a fair price. ER has kept my 16 year old Jeep running smoothly for over 5 years.”

Kirk H.ER Autocare · Upper Arlington
★★★★★Google review ·

“Great service. Quick oil change. Employee’s were great and friendly. Would definitely return there for any repair work.”

Dave M.ER Autocare · Plain City
ER Autocare

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Plain City(614) 873-3952222 S Jefferson Ave, Plain City, OH 43064Polaris(614) 721-2200228 Park Rd, Columbus, OH 43235Sawmill(614) 473-44005933 Sawmill Rd, Dublin, OH 43017Upper Arlington(614) 953-10503544 Riverside Dr, Columbus, OH 43221